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Google Rating
4.9
Based on 41 reviews
Palmer Lock & Key
4.9
Gail Medeiros
17:44 26 Oct 20
Dropped my truck off in the morning for the ignition switch. Billy knew I needed it within a couple of hours and it was done. He was very nice and courteous. Did the 6 ft. away with a mask (cause of covid). I highly recommend this place he was so helpful answering all my questions that I had for him. I wish everyone doing business was like him. Definitely ⭐⭐⭐⭐⭐!!
Jessica Rose
16:04 23 Sep 20
They were very pleasant and quick! Will def use them again in future!
Leanne Piekarski
20:43 21 Sep 20
Had two door locks and deadbolts changed. Very courteous and professional. Didn't take too long and pricing was good. Would definitely use them again if needed. You can't go wrong 👍
justin Hackett
18:10 15 Sep 20
They were professional quick and affordable. Will use again
Christopher United
13:41 09 Sep 20
Billy answered my call promptly and handled my problem swiftly. Arrived to my house in the time he estimated and programmed my car key in a matter of seconds. I’ll definitely be going back to him and Palmer Lock and Key for whenever I need any help with key services
Nicole Cimini
15:37 27 Aug 20
Great experience! Called to set up for them to come change the lock on the store front, and they came the next day. The young man took less than 20 minutes to switch out and install a new lock!!! I highly recommend using palmer lock & key. They also gave us 5 replacement keys. Thank you for your time and we appreciate you!
Daniel Smith
20:41 24 Jul 20
Called at 10:30 this morning, set up an appointment for tomorrow, Billy called a few minutes later and said he had an opening this afternoon. Re-keyed two locks, replaced a doorknob, and made 4 copies of the new keys in 20 minutes. He wore a mask (covid 19) social distanced and was in and out in less than 20 minutes. 11/10 would recommend to anyone. Great, quick service!
John M
00:37 14 Jul 20
Fast and friendly service. He did an excellent job! I'll be back if I need keymaking services again.
Robert Smith
21:25 12 May 20
Billy was awesome, showed up early and work was done perfectly....True professional
Tom Vandam
00:00 03 Mar 20
Good people great price's
jay hayes
20:18 06 Feb 20
I usually don't have too many uses for locksmith when I do I always goes to this place professional and perfect every time I highly recommend them
Justin Santos
21:01 17 Jan 20
Whom ever was the person working today. Hats off to you man. He was quick, knowledgeable, wasted no time. Literally dealt with me and 4 other customers needs (23+ keys) not to include the vehicle problems he took care of all within 20 minutes it seemed before and after my transaction. Hands down they've got my vote. Repeat customer for sure. Dont waste ur time at hardware stores, home depot and lowes wondering if the keys gunna work in your lock, trust these professionals.
Jose Gonzalez
21:16 16 Oct 19
Billy was very knowledgeable and helpful. I went in one day set an appointment and he came out to where I'm at the next day. Helped program keys for me on a vehicle. Took him maybe 5-10 minutes at a lot quicker and cheaper than the car dealerships.
Skitch Mezmar
10:11 16 Oct 19
Quick and easy
CyAnn Williams
14:02 23 Sep 19
Joe Diblasio
06:02 31 Aug 19
They were very helpful and pleasant.
Luis Molina
15:29 14 Aug 19
They solved two critical lock issues that several lock & key stores couldnt helpe me with andnot only did he resolve both issuesthe fee was so small I thought it was a scam. Great place well deserved 5 stars.
Rebecca Collins
15:18 28 Jul 19
Very Knowledgeable & helpful.
Charles Young
19:18 06 Jul 19
Billy was fast getting here and helping me getting a new key and was very professional will definitely call them whenever I need new keys!
Clay Meunier
17:50 06 Jul 19
Very reasonable and affordable pricing and theyre prompt. Arrived at our house within 2 hours of our call. Changed all of our locks and gave us new keys. I’d highly recommend!
Crazymenike
22:05 05 Jul 19
Palmer Lock and Key was fantastic at solving my problem. Dealer wanted to charge me nearly 1000$ to replace/reprogram a broken key fob, and needed my car towed there.Dealership was terrible with communication, terrible with pricing and terrible with the quoted time to repair.Bill and staff at Palmer Lock and Key, on the other hand, we're completely opposite.Their communication was perfect, they took the time to listen to my issue clearly, asked all the relevant questions needed to do the job once and do the job right. They were super quick with their service, came out to my location for a VERY REASONABLE small fee, and totally took care of my issue swiftly and professionally.They even surprised me by going above and beyond and provided me with two complimentary keys for any "just in case" moment I might one day have.Totally recommend, and will absolutely recommend them to others.
Vicki Woodstead
00:26 26 Jun 19
Billy is the BEST! I needed my locks replaced immediately and he was at the house within 1-2 hours. He was on time, very professional and knowledgeable. He did a great job. I would use Palmer Lock & Key again....highly recommend!
Ben Dewhirst
00:48 24 May 19
Manny Gomes
01:45 10 May 19
Great and prompt service, took care of everything I needed without any complications, very competent
Steven O
19:03 23 Apr 19
Helpfully and friendly
Thomas Ryan
06:22 22 Mar 19
Adam Doucette
21:25 13 Mar 19
Keith Madruga
18:24 22 Jan 19
Good guy. Knows what he's doing.
William Shivers
12:49 01 Oct 18
Should of written this months ago when I closed on my home. Came and did all my deadbolts and gave me 4 new keys all at a ridiculously great price! Will def recommend and def use them again!
Bill Kenny
08:38 23 Jul 18
I had a good experience with Palmer lock and key.good honest man.he will go out of his way to help.
Rick V
19:12 16 Jul 18
Great service
Mr Man
23:20 05 Jun 18
My daughter broke her house key inside our door lock. Wife and I couldn't get it out, tried the big stores no luck. Found these guys on google, stopped by, 5 minutes later problem solved in a very professional manner. Highly recommend their service.
Dan Palmer
06:17 25 Mar 18
Rob Reiser
21:06 30 Jan 18
Needed four locks re-keyed. Dropped them off, had them back an hour later and four brand new keys to boot. Locks and keys function perfectly! Thank you! Great job!
Dennis Smith
06:56 06 Dec 17
Dave Peachey
01:37 18 Sep 17
Great little place
Patricia Cedeno
18:03 13 Oct 16
Just had my first contact with this company and the service already has impressed me. And I only just made the appointment for service. I have a feeling that this will be my new go to locksmith going forward!Prices are good too.
Tom Palumbo
18:33 06 Apr 16
I lost the keys to my car so I called up Palmer Lock and Key. They came out to Berkley from their shop in Raynham and fit a key to my car in about half an hour or so.The service was very professional and affordable. Would use again.
Tricia White
21:32 12 Sep 15
Excellent! Bill and his crew helped us with some lock issues. He was polite, timely and experienced. We'd hire him again! Thank you!
Facebook Rating
4.9
Based on 20 reviews
Palmer Lock & Key
4.9
Zach Fuller
01:09 05 Sep 20
Great customer service, and very helpful and understanding of all circumstances. Could not possibly recommend them more!
Cori Monteiro
00:53 05 Sep 20
Awesome place! Customer Service is friendly, they treat you like family. They are there when you need them and that’s what counts! Would recommend them any day!
Brittany C. Littany
22:42 04 Sep 20
Such a great family owned business. Usually if you need a locksmith, it isn’t under ideal circumstances. One of the owners Billy Palmer made what could have been an unpleasant experience, more painless. It was clear that he is very knowledgable and/or has been doing this for a long time. He took the time to explain my options and at no point did I feel like I was being pressured or upsold. Which if you’re a female like I am, you understand that can be commonplace. He was extremely professional yet still very personable, which put me at ease while having him change the locks in my home. The rates are fair and he was very quick as well. 10/10 would recommend.
Bette Chew
12:36 19 Aug 20
I lost a key to a lock that had been added to my vintage camper to secure the door, and then was unable to find the backup key. I spoke with two other companies that advertised as “locksmiths” and was informed they did not provide the service I needed and they could come and “pick the lock” providing me with and exhorbatant price quote. Palmer Lock and Key did not hesitate to assure me they could open the camper and provide new keys. He asked if I could bring the camper to his shop, which I could. His estimate was very reasonable. The job was done quickly and the cost was fair. He is a locksmith. He is local and I recommend this business.
Juliette Collito
15:40 21 Mar 20
I saw online someone gave you guys a hard time. I used your company to get a spare set of car keys for vacation last year. You guys are helpful, professional, and courteous. I hope you don’t let the FB trolls color your judgment as a customer when it comes to this business. They are awesome!!
Tom Richardson
23:43 21 Sep 19
They saved me money with their honesty about what my old Chevy truck needed for keys. The "symptoms" suggested otherwise. Thanks and well done.
Jennifer Walsh
22:29 30 Jul 19
I love my new locks! it is great to have one key for everything now. Excellent pricing and service!
Kyle Perkins
20:35 23 Feb 19
Great customer service, fast, friendly, and take pride in their jobs, would definitely recommend
Tony Luzza
19:55 06 Aug 18
Top notch service! Excellent work, came the same day I called- highly recommend Palmer Lock & Key!!!
Joe Asci
20:50 05 Jun 18
Another great job by Palmer Lock & Key! They are the true professionals! They work with you on your locksmith needs. I would recommend them every time!
Krista Calderone Allan
15:30 17 Mar 18
Bill was responsive to my initial Email inquiry and was able to come out in reasonable time to assist with our safe. He was friendly and courteous while in our home. I recommend and will be using their services again soon.
Christa Sousa
21:34 22 Jun 17
What a wonderful experience today was! Just purchased our second home, Palmer lock and Key came and rekeyed all of our locks quickly and efficiently!! Great customer service on the phone and arrived promptly as promised! Will definitely be using them again if I ever need a locksmith! Highly recommend them �
Sharon La Bossiere Palmer
15:43 01 Jun 17
Just had another excellent experience with Palmer Lock & Key. Called yesterday and already have lock problem resolved today and at a reasonable price. Thanks Bill!
Julie Cusolito
23:41 19 Jan 17
Ill never know how their service is due to their lack of courtesy while driving around in their work vans.
Erica N Willie Morales
02:17 30 Sep 16
Excellent service and great prices. Will definitely be recommending them!
Kelí LaGitana
02:40 15 May 16
Excellent customer service!!!! I was locked out and the owner Bill was able to be there within an half hour. His customers are definitely number one in his book. His price was very fair and reasonable! If you ever have an issue with getting locked out or need to replace a key, I would highly recommend you giving them a call.
Barrett Quaranto
21:34 25 Apr 16
excellent customer service ! Bill even got back to me within a half hour on a Sunday !, they are very knowledgeable I would definitely do business there again if needed !
Jessica Nicole
09:31 22 Oct 15
Wonderful customer service!! Very friendly. Great communication. Came out in the evening after I got home from work and fixed my mailbox lock ... Quick work and good prices!! Will definitely use again!
Tricia White
21:30 12 Sep 15
Excellent! Bill came and took care of our lock issues. We'd hire him over and over again. Thank you for all the help!
Julian Maestas
14:28 27 Jun 14
William Palmer is a man of Integrity. Awesome Business. Proud Father Great Family Man. He will treat you right!
Kimberly R Mirosavich-Hengel
18:40 18 May 14
Owner of company is so professional and honest. A true family man. I would recommend this company again and again!
Kevin Moreira
00:24 16 May 14
Super great and fast service. Thank you from Raynham Youth Baseball & Softball Assc.
George Moniz
23:13 07 May 14
Great service, I see the owner in my plaza parking lot and asked him to look at my door and he came by and fixed it in no time. I recommend him anytime!
Susan Gundersen
12:35 07 May 14
We just recently used the services of Palmer Lock & Key at our new home. They are extremely professional. We couldn't be happier with their service. We highly recommend using Palmer Lock & Key for all your home and business needs.
Robert Murphy
16:29 18 Apr 14
I have used Palmer locksmiths several times at my home in Taunton and have always been happy with price and service .Bill is good at what he does ..
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Palmer Lock and Key
407 US 44
Raynham, Massachusetts 02767
Storefront Hours:
Mon: 9:00 am–5:00 pm
Tue: 10:00 am–6:00 pm
Wed: 9:00 am–5:00 pm
Thu: 10:00 am–6:00 pm
Fri-Sun: Closed